Nearshore IT support
Nearshore IT support, in your time zone.
XSinc is based in Santa Catarina, southern Brazil, 1 to 2 hours ahead of New York. You get a senior IT, automation and development partner during your business hours, in fluent English.
Where we work
From southern Brazil, supporting businesses across the US and Canada remotely.
- United States
- Canada
What XSinc does for your business
Business automation
We map the repetitive work and build workflows that run on their own, from the first customer contact to the month-end report, with AI where it helps.
See how it worksWebsites & web apps
Fast websites built to bring in leads, and custom web apps shaped around how your business actually works.
See how it worksManaged IT
We take care of day-to-day IT with remote support and a reply within one business day, without you hiring an IT person.
See how it worksSecurity essentials
The basics done well protect more than expensive tools. We close the doors attackers use most against small businesses.
See how it worksHow we work remotely
Reply within one business day
You know when you’ll hear back, without chasing anyone.
Everything documented
What was done, why, and how to undo it, in reports anyone can read.
Secure access
Remote access only with your approval, logged and protected by two-factor authentication.
In your tools
Teams, Zoom, Google Meet, Slack or email. We adapt to you.
Working with a Brazil-based partner
Hiring outside the US is simpler than it sounds. Here’s exactly how it works.
Contracts you recognize
A clear service agreement in English, and an NDA signed before we touch any system.
Invoices in USD
A monthly invoice in US dollars, paid by card or bank transfer. No currency headaches on your side.
Your data stays yours
We work inside your Microsoft 365 or Google account, with access you grant and can revoke at any time.
Same working day
Brazil is 1 to 2 hours ahead of New York, so calls and support happen during your business hours.
What if something needs hands on site?
Almost everything is handled remotely: accounts, email, security, backups, automation and websites. When something needs hands on site, like a cable or new hardware, we walk your team through it or coordinate with a local technician you trust.
Questions
What time zone do you work in?
Brazil is 1 to 2 hours ahead of US Eastern time, so our working day overlaps almost entirely with yours.
Will language be a problem?
No. Messages, tickets and documentation are in fluent English.
How do contracts and payment work?
A clear service agreement in English, an NDA before we touch any system, and a monthly invoice in USD paid by card or bank transfer.
How do I start?
Send us a message through the form or by email, or take the free online assessment. We reply within one business day.
Find out how many hours your team can get back.
Tell us what’s eating your team’s time. Managed IT, business automation, websites and web apps: we look at your case and reply within one business day.